Privacy Policy


Last Updated: August 2026

1. Introduction


Welcome to Suzie Link Personnel ("we", "our", "us"). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, process, and protect your personal data when you visit our website, register as a candidate, or engage our recruitment services as a client. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Suzie Link Personnel operates as a Data Controller.

2. The Data We Collect About You


Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:

  • Identity Data: First name, last name, title, date of birth, and gender.
  • Contact Data: Email address, telephone numbers, and billing/postal addresses.
  • Candidate & Professional Data: Your CV, employment history, qualifications, training certificates, DVLA driving licence checks, Driver CPC card details, Digital Tachograph card details, and references.
  • Compliance & Right to Work Data: Passport details, visas, national insurance number, and proofs of address.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform when you interact with our website.

3. How We Collect Your Personal Data


We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity, Contact, and Professional Data by filling in forms on our website, uploading your CV, or corresponding with us by post, phone, or email.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as job boards (e.g., Indeed, CV-Library), professional networks (e.g., LinkedIn), or the DVLA licence checking service.

4. How We Use Your Personal Data (Lawful Basis)


We will only use your personal data when the law allows us to. Most commonly, we use your data under the following lawful bases:

  1. Legitimate Interests: Necessary for our legitimate business interests as a recruitment agency (e.g., matching candidates with temporary or permanent logistics roles, managing client accounts).
  2. Performance of a Contract: Necessary to fulfil our contractual obligations with candidates (providing work-finding services) and clients (supplying staff).
  3. Legal Obligation: Necessary to comply with UK statutory regulations, such as verifying your Right to Work in the UK under immigration laws, conducting HMRC tax processing, or ensuring transport safety compliance.

5. Sharing Your Personal Data


To deliver our specialist logistics recruitment services, we may share your information with trusted third parties:

  • Prospective Employers / Clients: We share candidate professional profiles, CVs, and transport compliance status with logistics operators looking to hire staff.
  • Service Providers: Fully accredited, FCSA-compliant payroll companies or invoice finance providers who process temporary worker wages and compliance documentation on our behalf.
  • Regulatory Authorities: Government bodies such as HMRC, the DVLA, or law enforcement if required by statutory legal frameworks.

We require all third parties to respect the security of your personal data and treat it in accordance with UK data protection laws.

6. Data Security


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, and contractors who have a legitimate business need to know.

7. Data Retention


We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or statutory reporting requirements.

  • Active Candidates: We retain candidate records for up to 2 years from your last meaningful interaction with us, unless you request deletion.
  • Statutory Payroll Records: If you are employed as a temporary worker via our payroll, we are legally required to hold certain financial and tax records for 6 years.

8. Your Legal Rights


Under the UK GDPR, you have the following rights regarding your personal data:

  • Request access to your personal data (commonly known as a "data subject access request").
  • Request correction of any incomplete or inaccurate data we hold about you.
  • Request erasure of your personal data when there is no good reason for us continuing to process it.
  • Object to processing of your personal data where we are relying on a legitimate interest.
  • Request restriction of processing your personal data.
  • Withdraw consent at any time where we are relying on consent to process your data.

If you wish to exercise any of these rights, please contact us at the details below.

9. Contact Us & Complaints


If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

  • Email: info@suzielink.co.uk]


You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.